Terms and Conditions

Hooray Henry on site products are made available to you in accordance with the following Terms & Conditions. Please read carefully before placing any orders.

Hooray Henry is a VOF  which is a registered company in Belgium under the name of Stéphanie Cobbaert & Piet Soenen, registration number BE 0651.750.723. Our registered address is:

VOF Hooray Henry

Zevekotestraat 21b 

8470 Zevekote (Gistel)

 

We don't charge VAT on our products because we chose for the Bijzondere Vrijstellingsregeling kleine ondernemingen. If you have any comments or questions about Hooray Henry, you can email us at info@hoorayhenry.be .

We may modify the Terms & Conditions from time to time. Please read the Terms and check back often.
If you do not agree with these Terms & Conditions or any changes that might be made then you must immediately stop using the site.
 Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

In order to make purchases on the site you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. You will be required to provide payment details that are valid and you confirm that you are the person referred to in the Billing information provided.
 By making a purchase you authorise us to perform credit checks and personal information checks to verify your identity and legal use of credit/debit card.
Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. 
Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Hooray Henry offers products for sale.

Prices shown on the webshop of Hooray Henry are in Euros and and do not include VAT.

Once your order has been placed, you will receive an email acknowledging the details of your order.
This email is NOT an acceptance of your order, just a confirmation that we have received it. 
Unless you cancel your order, acceptance of your order and completion of the contract between you and Hooray Henry will be completed when we email you to confirm the goods have been dispatched. We reserve the right not to accept your order in the event that we are unable to obtain authorisation for payment or that shipping restrictions apply to a particular item.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Payment can be made by Bancontact, Paypal and any other methods which may be clearly advertised on the webshop of Hooray Henry. Payment will be debited and cleared from your account upon dispatch of your order by Hooray Henry. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Hooray Henry, we will not be liable for any delay or non-delivery.
 

You have the right to cancel your order with us, provided you give us written notice within 14 days of receipt by email to info@hoorayhenry.be
 For orders cancelled within the 14 day period, we will issue you with a refund or store credit. However, you will need to return the entire order to us in good condition.
 For custom made products, no refunds are issued.

All items must be returned unused and in their original condition and packaging, from the original delivery country.
We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. Refunds and store credits will be issued within 14 days of us receiving your cancellation notice. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.

Items should be returned unused and with all Hooray Henry tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a store credit refused. Where provided, belts and any designer packaging such as dust bags, and other tags should be included with your return.

We wish you a nice shopping experience and for further information contact us at info@hoorayhenry.be

 


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